“I really enjoy being part of the reception team as it allows me to welcome patients into our practice as if they were family.”
Vicky received her Certificate III in Dental Assisting from RMIT in 2014. Vicky’s role of Practice Manager binds together her dental assisting skills, the experience from her background in customer service, and her caring empathetic personality.
“At the Smile Team we work well together and this reflects in the quality of our care to our patients. Our gentle team of Dentists and Oral Health Therapists want to provide optimal dental health for our patients, and most importantly at their pace with their personalised preferences. They really take their time to make their patients comfortable. Many patients come to us initially with fears of dentistry but end up leaving with confidence. I love seeing that transformation.”
In terms of personal life, Vicky loves to travel and get lost in places and cultures where there is much to learn about and absorb. Vicky also enjoys creating jewellery, going for long walks to clear her mind and refocus. Vicky always has an excellent dad joke up her sleeve.