Our Clinic

The Smile Team is a leading dental practice located in Balwyn North Victoria. Our friendly dental team includes dentists, oral health therapists, and dental nurses. The Smile Team’s aim is to guide our patients along a path of optimal dental health and wellness, for life.

An established dental practice with experienced clinicians

Long term dental health requires a long term commitment from both you and your dentist. The importance of having continuity in your health care cannot be overstated. The Smile Team dentist is a well established dental practice that has served the surrounding community for more than 20 years. With an also well established dental team that includes principal dentists Drs Xue and Khuoc who have been with the practice at its Balwyn North location for more than 10 years each, and have had 15 years of experience each. We are committed to the long term care of the patients.

Complete family and cosmetic dental care

The Smile Team dental rooms offer a comprehensive list of dental treatment solutions for White Composite Resin Restorations, Porcelain Restorations, Porcelain Dental Crowns, Porcelain Veneers, Dental Implant Crowns, Invisalign No Braces Orthodontic Treatment, Extractions, Pain Relief, Dentures, Root Canal Treatment, Digital Radiograph X-rays, Children’s Dental Treatment, Hygiene Cleans, Gum Disease Management, Home Teeth Whitening, Zoom Teeth Whitening, Mouthguards, Nightguards, Sleep Apnoea Oral Appliances.

Caring environment for all

At The Smile Team Balwyn North dentist we have created a caring environment with carefully selected team members who are proud to take care of you. We offer a comprehensive range of family and cosmetic dental care options provided by a professional team dedicated to consistently delivering a superior dental treatment experience. The Smile Team’s commitment to best dental care includes getting to know our patients as individuals and meeting their unique dental needs.

Community supporters

The Smile Team dentist is also active in supporting the community. We have been proud and active supporters of the Pink Ribbon Breast Cancer Foundation, Daffodils Day, The MND Big Freeze, The Royal Children’s Hospital of Melbourne, Local Schools, Fundraisers at Balwyn Football Club, and the annual Christmas Carols held by the Interchurch Council of North Balwyn.

Here are 10 excellent reasons to choose us as your dentist

1. Family dentistry for everyone

At The Smile Team Balwyn North dental rooms we embrace dental care for all patients from young to old.

2. Advanced dental care

The Smile Team dentists and oral health therapists are trained to provide the best up to date clinical equipment, materials and procedures. We utilize intraoral cameras and computer technology to keep you informed. Our digital x-ray system reduces radiation exposure by 70%.

3. Quality service

Our friendly and established dental team are dedicated to providing professional service that exceeds your expectations.

4. Dental treatment is designed for you

We believe in thorough assessments with comprehensive personalised treatment plans and options to meet your individual dental needs. Having the appropriate time to help you ensures only necessary dental treatment is carried out, that you are well informed about the processes of the treatment, and that the treatment carried out is of the highest quality.

5. Prompt response to emergencies

The Smile Team recognises the importance of helping you out of that tooth ache or broken tooth as soon as possible. We make sure we allocate daily appointment openings for such situations.

6. Relaxing setting

Enjoy your dental treatment at our purpose built building, designed with your treatment in mind. All rooms overlook a tranquil garden with floor to ceiling windows to calm your senses.

7. Infection control

All sterilization procedures and equipment associated with infection control are conducted to strict Australian Dental Association standards.

8. Male and female dentists and oral health therapists to choose from

Choose the dentist that you feel most comfortable with.

9. Fair fee policy

Our sincere desire to take care of our patients extends to the fair and reasonable practice fee schedule we set. You will always find more expensive or cheaper fees, but you will not find better value for money than with us. View our Fair Fee Policy.

10. Our existing patients love us

We have a loyal following of patients that have been with the practice for three decades in the Melbourne inner east suburb of Balwyn North, looking after dental patients of Balwyn, Blackburn, Box Hill, Bulleen, Camberwell, Canterbury, Doncaster, Hawthorn, Hawthorn East, Ivanhoe, Kew, Kew East, Mont Albert, Surrey Hills. Many also travel from further away, including regional Victoria and even from interstate to enjoy our high level of dental care

FAQS

Are you taking on new patients?

Yes, new patients are always welcome to our dental practice. Our entire dental team is proud to be able to share with you our passion in providing our exceptional level of health care.

The best compliment our existing dental patients provide us regularly is a referral of a family member or friend. If you have been referred by an existing patient, then please let us know so that we can be sure to thank them.

Can I park at the practice?

Yes, there is parking onsite for our patients.

There is also an abundance of car parking in Balwyn North within a minutes stroll in and around our rooms. We are adjacent to the Burke Road and Doncaster Road junction at Balwyn North near shops, pharmacies and supermarkets; where parking is also available.

Our dental rooms here in Balwyn North is well serviced by public transport.  The North Balwyn number 48 tram, buse routes 200 and 207 stop right in front of our dental practice.  Bus route 548 is a couple of minutes walk from our practice.

Are you a Preferred Provider Dentist?

The short.  We’re proud of the fact that we’re have made the choice not to be a Preferred Provider Dentist.  We feel that this allows our team to provide patients with quality dental care.

The long.  It’s just a name. Preferred Provider Dentists are ‘Preferred Providers’ not based upon treatment ability, patient satisfaction nor training.  The ‘Preferred Provider’ title is given by a health fund to any dentist that enters into an agreement with the health fund to provide treatment at a set treatment fee determined by the health fund.  Any dentist can therefore become a Preferred Provider Dentist by signing such a contract with the health fund. In return, the provider dentist can gain more patients as they receive marketing from the health fund under a Health Fund Preferred Provider title.

You might be thinking that this arrangement is good for patients like yourself based upon price, but as the old business rule goes that; a business can only ever be above average in two of the following three aspects; service, quality, price.

Great dental service relates to such things as the time or care taken to plan or follow up on your appointment, the time or care taken to comprehensively carry out the examination or treatment, the time or care to make the right diagnosis for you, the ability to adjust to your need as an individual, the amount of training that the dental team attends regularly.

Great dental treatment quality relates to such things as the level of sterilisation procedures carried out to protect each patient, the brand proven quality of the fillings or medications used,  the quality or safety of the laboratories used to construct dentures and crowns, the amount of training that each dentist attends.

When a health fund sets the price based upon their own commercial needs, service and quality of dental treatment may be consistently below average as a compromise.  This is bad. This is the reason why The Smile Team is proud not to be a Health Fund Preferred Provider Dentist.

We make decisions based upon the best interests to your health.

Unlike many corporate run Preferred Provider dental clinics, The Smile Team does not set financial targets with goals to meet.  We diagnose conditions independently of such targets so that we can take the absolute best care of your health.  Everything that is discussed or recommended is exactly the same treatment as what we would suggest for our closest family and friends.

The Australian Dental Association suggests dentists not to become a Health Fund Preferred Provider Dentist.

We are not a Health Fund Preferred Provider Dentist, nor are we likely to be in the future. We agree with the Australian Dental Association statement “Health Funds set their rebates at a level that suits their commercial needs. Those rebates are not related to any recognised fee scale.” On whether or not dentists should join a health fund “It’s the wrong time to be compromising in your values…”.

You will always find more expensive or cheaper fees, but at The Smile Team our goal is to provide the best value dental care for our patients.

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